How It Works
A clear process from first enquiry to project delivery
Every business change is different, so we begin by understanding your situation before recommending the most suitable type of support.
Our process is designed to keep communication clear, define the project scope and make sure both sides understand the work involved before consulting begins.
Submit Your Request
Tell us about your change project
Start by completing our Request Support form with information about your business, the change you are planning and the type of support you may need.
You do not need to know exactly which service is right for you. A brief overview of your situation is enough for us to understand the initial requirements.
- Your business size
- The type of change you are managing
- Current challenges or concerns
- Expected project timescale
- Areas where you would like support
Initial Review
We review your requirements
Once we receive your enquiry, we review the information provided to understand your situation and determine what type of consulting support may be appropriate.
Where additional information is needed, we may contact you to discuss your requirements in more detail.
Consultation Proposal
Agree the scope, deliverables and fee
Following the initial review, we can provide a tailored quotation based on the agreed requirements.
- The consulting services required
- Project scope
- Expected deliverables
- Estimated timescale
- Project fee
- Payment arrangements
Project Confirmation
Agree the arrangements before work begins
Once you are happy with the proposed scope and quotation, we confirm the project details with you.
- The agreed work
- Expected outcomes
- Project timescale
- Payment arrangements
- Applicable terms and conditions
Consulting Support
Work through the agreed project
We provide the agreed consulting support based on the confirmed scope.
- Readiness assessments
- Change planning documents
- Communication guidance
- Stakeholder planning
- Training or handover guidance
- Practical recommendations
Completion & Handover
Leave your team with useful resources
At the end of the agreed consulting work, we provide the relevant deliverables outlined within the project scope.
These may include plans, assessments, guidance documents or other agreed materials that support your team in moving forward with the change.
Payment Process
MJB STRATEGY does not take payment through this website.
After your requirements have been reviewed and a quotation has been accepted, payment arrangements are confirmed directly with you using the payment method provided by our team.
The agreed project fee, payment schedule and any applicable payment stages are confirmed before work begins.
Project Changes
Business requirements can change during a project.
If additional support is required beyond the original agreed scope, we will discuss the changes with you before any additional work begins.
Any revised scope, fees or timescales will be confirmed before proceeding.